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Annons
My journey started with Casas Clinic in February 2024, from the beginning all staff who I have communicated with, mainly Bilgehan, have been delightful and well mannered, any questions I’ve had she has jumped to make sure I get my answer asap even when I’ve been home in the UK and forgot the time difference, she’s always been lovely and helpful. My first two visits I had Serena by my side and she was so kind, helpful and reassuring, it was a pleasure to meet her. My final time (28/02/2025) I have had the beautiful Natalia by my side who again was so kind and reassuring at every step of the way, going above and beyond all week. Im so grateful to all involved in helping me through my journey, you have all been wonderful!
My Nova Dental Clinic has been wonderful, I’m so so so happy with my final outcome I’m amazed at the transformation, how my doctor has made sure I’ve been satisfied every step of the way and then went above and beyond to fix anything I wasn’t 100% on.
I’m finally happy and have my confidence back, it’s all down to these wonderful people
Transfer staff have been wonderful, especially our fantastic driver to and from the clinic, so grateful for you!
The hotel staff have been polite, hotel is really clean and good food options.
The only downside to my full journey is the price, however I understand a price over text is not the same as arriving and finding underlying problems, when I was originally quoted £2,500 then upon arriving finding I had a fractured jaw which needed a bone graft, which lead to needing implants, obviously the price is going to increase. The price was fair in the end for the work I’ve had done and the outcome I have. Again, I’m very grateful to all involved!!
I feared so much about the treatment, From the beginning to the end ” Natalie who was my Co ordinater and the staff @ Casas Clinic were so professional and helpful.
It was a wonderful experience with no pain ,I would highly recommend this company. From the bottom of my heart I thank everyone. God bless.
A* Service, You are made to feel like a V.I.P. Very Friendly people that go above and beyond expectations.
Bunch of scammers do not go here.
This is my 3rd visit & each time I go to this waste of time place the money just goes up & up & up plus now knowing I have to pay for 7 days hotel fee aswell I don’t know why I chose this place but to save people the hassle please don’t book with these people they don’t care.
My first quote was £4000 after getting there it went up by £3k third visit another £1k
Customer service is SHIT they just want the money no negotiation at all PLEASE STAY AWAY!!!! They left me without teeth for 3 months with screws that fell out leaving me in pain and just said bring the screws when coming ( I’m in shock) PLease I don’t wish anyone to go through this type of treatment they sre a bunch of bullies that will be hearing from my lawyer they just want ur MONEY!!!!!
I had a nice experience at this clinic are the best doctors.I thank them very much for everything they have done for me, I recommend with confidence. Sunt Medonia Militaru
Avoid This Clinic at All Costs!
I had both a hair transplant and dental work done at Casas Clinic in Izmir, and my experience was nothing short of a nightmare. I was promised 5,000 grafts for my hair transplant, but during the procedure, they only implanted around 1,500—yet still charged me the full price. It felt like a scam.
The clinic itself looked more like a construction site than a medical facility. The conditions were far from what you’d expect for such procedures. The pain was unbearable, and the so-called professionals seemed completely indifferent to my suffering.
What’s worse, there was absolutely no aftercare. Once the procedure was done, I was left on my own with no follow-up appointments before flying home. I had no idea if the transplant was even successful, and there was no one to guide me through the healing process.
This was a horrible experience, and I deeply regret choosing this clinic. Do yourself a favor and go somewhere reputable—this place is not worth the risk!
This should be my 3rd visit, 2nd they decided that I come over too quickly – they asked me to book flight in about 3 months and I confirmed that.
Upon arrival they said that they won’t do anything as I come to early.
Firstly, I was left with multiple incomplete root canal treatments, which has caused me significant discomfort and concern. The lack of thoroughness and attention to detail in my care was alarming and has left me questioning the clinic’s commitment to patient well-being.
Moreover, I was shocked to be asked to pay for my own hotel accommodations during my treatment as my hotel was agreed and paid in price. This practice feels incredibly greedy and demonstrates a lack of consideration for patients who may require additional support and care during their visits. It’s disheartening to feel like a mere source of revenue rather than a valued client.
In the event of complications or issues arising from the treatments, it seems that the clinic does not prioritize its clients’ needs or safety. This has left me feeling neglected and unvalued as a patient.
Overall, I cannot recommend Casas Clinic based on my experience. It is essential for healthcare providers to prioritize patient care and well-being, and I did not feel that was the case here. I hope they reconsider their approach to patient treatment and support in the future.
UK residents keep yourself far away from the Casas Clinic in Izmir
From the first time I arrived at the clinic I was made to feel very welcome and special from all the staff. I was treated with respect and dignity at all times. The Dentist and assistant were very gentle but thorough and made me very comfortable through the whole procedure from start to finish. The agent Bilgehan was very helpful when he answered my email and continued till the end with a kindness and patience. Natalia who did the translation for me was a lovely girl and looked after me also with kindness and patience. My teeth have turned out exactly like I wanted them to be and was worth every trip and fee that I paid. I have recommended all my friends that want to do the same to use this clinic. Thank you to all the staff for their hard work.
Upon having my teeth done 18 months ago, I started to have some infections and contacted the sales advisor and the company. I was also starting to have to discolouration happening to which I was told I would have to return but pay my own flight.
I found this totally unacceptable and I’m now blocked by all the contacts I had and can’t even get an answer via the head office.
Stay away.
From start to finish. From contacting the company at the start of 2024 to finishing my teeth yesterday. the translators were absolutely brilliant. The dentist has done an absolutely fantastic job with my teeth and I can honestly say they are the best teeth I have seen from other people getting dental work in turkey. I would highly recommend using Casas clinic as in my opinion they really are the best at what they do. I can’t stop smiling I’ve had an unbelievable experience 10000% recommend to anybody looking to go to turkey to get the teeth done. I’ve stayed in 2 absolutely amazing hotels booked through the clinic and all my transfers were always on time and very clean inside. Again thank you so much for the work you have done it is absolutely unbelievable and I love it.
My husband is very happy with his new teeth. He’d wanted them done for so long and Casas made his dream come true. Happy husband, happy me The care and service he received from Casas was second to none. And his teeth look amazing.
From the day I spoke with Natalia, she was so welcoming! Any questions I had she answered right away. Always kept in contact and through out my process in Izmir.
The driver pick up and transfers to and from the clinic and airport was an amazing experience, absolutely amazing.
Getting into the treatment at the clinic I was looked after throughout and talked through every process. The ladies and men at the clinic were absolutely amazing the treatment was unreal what an experience.
Would recommend these to anyone if you want you teeth done at a good rate and to be treated well and trust the process please use Casas clinics. Nova treatment. Amazing thank you to everyone at the clinic for there support throughout.
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