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Annons
In December of 2023 had combination surgery with Dr Ersin Gonullu.
Everything went well. He’s a kind, gentle, skilled and safe surgeon in my opinion from this experience.
Fast forward three months later. In March of 2024 I decided to use Clinic Wise again for a hairline lowering procedure using hair transplant.
It was a NIGHTMARE. The way everything was handled from start to finish was shocking. DO NOT USE THEM FOR ANY HAIR TRANSPLANT PROCEDURES. I would get into this further but Google reviews limit the amount of characters per review. So you can contact me directly.
We foreigners go to Turkey alone. We pay our money and we expect a good service. We expect to feel safe. To feel cared for. It’s a medical procedure, in a foreign country. We should not be made to feel this way – at all.
Bottom line is arrived in Istanbul happy and excited to be ridding myself of an insecurity which I have had had my entire life. I left there in the transport service they provide crying on video call to my coordinator.
I need revision for this now. I complained. Their “manager” Lina handled the aftermath with me extremely poorly. I have never in my entire life been so shocked at how unprofessionally and cold a manager dealt with a situation where someone was unhappy following a medical procedure in their clinic. She’s just awful.
Clinic Wise who don’t seem to be very wise at all have their SALES MANAGER dealing with unhappy post op patients. It’s WILD. She has proved time and time again that she does not have the knowledge, skill nor the level of empathy and professionalism for this job. Things at that clinic have seemed to take a drastic turn for the worse since her involvement.
She’s never apologised to me for her rudeness. Instead, Dr Ersin Gonullu contacted me via video call to apologise on her behalf.
Now – August 2024. I decided to use them again for breast revision and dog ear correction.
I thought I had made the right decision as I was booked with another clinic for that very week but changed my mind last minute. Looking back, I do wonder if I really did. Clinic Wise used to be such a great clinic but something is clearly very wrong now. Every single time I message they have new staff and previous great wonderful members of their staff have left. It makes us – their patients – feel very uncomfortable. Do they not see this? Do they not care? Standards are dropping drastically this clinic.
I am not happy with my results. It’s all very disheartening and I feel defeated. My stitches are horrendous. I struggle to believe that Dr Ersin Gonullu himself performed these stitches.My breasts are not good. What makes me most sad is my previous surgeon the year before gave me such a beautiful tummy tuck scar, now the extension of that looks like a toddler did it.
That’s not even what makes me the most angry though.
It’s how my complaints are handled does. Get ready for this. Lina says I’m looking for attention!!! Ha!!! Seriously? What kind of manager says this about a patient who is unhappy with her results at your clinic??? Her level of professionalism is mind blowing. Does this alone not tell you what type of clinic they are? THEY DO NOT CARE. So please keep in mind that if you use Clinic Wise, and if you are unhappy about anything, this is how you will be dealt with. You just want attention apparently.
I’m sure a lot of you will know me from the various Plastic Surgery Groups you are in with me. You yourselves know there have been so many complaints and unhappy patients after procedures with Clinic Wise lately.
Keep in mind that these are medical procedures where the risk of something going wrong is there, even in the best of hands. When you’re choosing, God forbid anything goes wrong, make sure that you choose a clinic that will treat you as a priority and do everything they can to fix the issue. Not just tell you that you’re looking for attention.
I DO NOT RECOMMEND THIS CLINIC TO ANYONE.
I wish you all the best of luck and health on your surgery journeys. Choose wisely. Sometimes, there is no way back.
Date of experience: July 19, 2024
From pre-surgery till post, the coordinators communicated well amd were very efficient. They answered all questions and were by my side till I took a flight back home.
I recently underwent bariatric surgery with Clinic Wise, and I cannot speak highly enough of my experience! From the initial consultation to the post-operative care, the entire team was exceptional. The surgeon, Dr. Firat, was outstanding and very professional. He was not only highly skilled but also compassionate and attentive to my needs throughout the process. Picking him as my surgeon was the best decision! Forever grateful.
One aspect that truly stood out was the invaluable support from my amazing dietitian, Nida and my exceptional surgery coordinator Joseph. Their expertise and guidance played a crucial role in preparing me for the surgery and ensuring a smooth recovery afterward. They are friendly and great communicators. They provided personalized advice and tailored meal plans, empowering me to make healthy lifestyle choices that complemented the surgical intervention.
The support staff, including nurses and administrative personnel, were incredibly professional and provided me with all the information and assistance I needed to feel comfortable and confident before, during, and after the surgery.
The facilities at the Florence Nightingale hospital were modern, clean, and well-equipped, contributing to a safe and comfortable environment for my procedure and recovery. It was a 5 star experience.
Since the surgery, I have experienced significant improvements in my health and quality of life, and I am grateful to the team at Clinic Wise for their expertise and care. I highly recommend their bariatric surgery program to anyone considering this life-changing procedure.
I recently underwent bariatric surgery with Clinic Wise, and I cannot speak highly enough of my experience! From the initial consultation to the post-operative care, the entire team was exceptional. The surgeon, Dr. Firat, was outstanding and very professional. He was not only highly skilled but also compassionate and attentive to my needs throughout the process. Picking him as my surgeon was the best decision! Forever grateful.
One aspect that truly stood out was the invaluable support from my amazing dietitian, Nida and my exceptional surgery coordinator Joseph. Their expertise and guidance played a crucial role in preparing me for the surgery and ensuring a smooth recovery afterward. They are friendly and great communicators. They provided personalized advice and tailored meal plans, empowering me to make healthy lifestyle choices that complemented the surgical intervention.
The support staff, including nurses and administrative personnel, were incredibly professional and provided me with all the information and assistance I needed to feel comfortable and confident before, during, and after the surgery.
The facilities at the Florence Nightingale hospital were modern, clean, and well-equipped, contributing to a safe and comfortable environment for my procedure and recovery. It was a 5 star experience.
Since the surgery, I have experienced significant improvements in my health and quality of life, and I am grateful to the team at Clinic Wise for their expertise and care. I highly recommend their bariatric surgery program to anyone considering this life-changing procedure.
The best surgeon and best team. Everyone went above and beyond and was extremely friendly. Even after complications that started in the U.K. I still felt in safe hands and I would not trust any other surgeon. Thank you for everything and a special thanks to Betül, Dr Ersin G & his nurses who all went above and beyond your are all incredible. I hope Betül gets a promotion or becomes a nurse or doctor she is made for greatness and is one in a million. Nothing was too much to ask and she was always there whenever I needed help. The best service I’m also very pleased with my results and I can’t wait to see the end results. I also had a BBL with Dr Ersin Gonulla 5 years ago very very happy
From start to finish I couldn’t fault my experience with Clinic Wise, they have exceeded all my expectations by a mile.
I made a decision for a bbl and was soo confused to choose a good clinic and a good doctor as well , finally I choose clinic wise and I’m soo glad to Dr.Ersin he did his best to look me nice . I’m now in recovery have to say Dr and his nurses was soo much supportive to me . I flew alone they were soo nice was looking after me after the surgery. And have to say as I feel the surgery is depending to each body type resulting at the end and loosing fat , hopping will not change much , and once again thankful to all the team❤️❤️ love from germany 🇩🇪
Min koordinator var Cleo Tayfun. Från min första kontakt kunde hon bygga en grund av förtroende. Jag ställde frågor fritt. Detaljerade svar lämnades.
Jag rekommenderar starkt en dr Ersin, jag opererades för en vecka sedan och från början var allt fantastisk transport från flygplatsen till sjukhuset, sjukhuset var väldigt rent och sjuksköterskorna är verkligen hjälpsamma och artiga. Dr Ersin när kom till mig nästa dag innan operationen visade mig allt och förklara allt jag ville veta. Efter operationen har de tittat på mig hela tiden och resultaten hittills är fantastiska, jag är verkligen glad att han gjorde ett riktigt bra jobb och speciellt för att vara säker. Eftervård är också fantastiskt. Hotell och frukost var underbart och när jag kom hem letar de fortfarande efter mig och smsar mig varje dag för att kolla hur jag mår. Jag är verkligen riktigt glad. Jag kunde inte välja en bättre kirurg.
Jag önskar att jag aldrig hade tagit det här beslutet!!!
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